Standard Return Policy

AutoAuthority.com will gladly accept most returns for merchandise in new, unused, and undamaged condition within 30 days from delivery date. The returned merchandise must be in its Original Condition, original packaging and accompanied by proof of purchase; otherwise the return will not be honored. If return is defective or error appears to be made by us, we will issue a full refund for the merchandise and shipping charges. Customers will be responsible for all return shipping charges, unless there was an error made by AutoAuthority.com.

Please ensure all tags are intact, item is unused and shows no signs of wear, and include all original packing material. Any item adjusted, altered or not in brand new condition will be not be refunded. Please Note: We only pay for return shipping if we sent the wrong item. Electronic items that have been used and then returned will not be refunded. Items that are used/worn could be charged up to a 40% additional restocking fee.

To start the return process, please email help@AutoAuthority.com, or call 561.501.3739 to obtain an authorization RMA number.


Important: When returning an item, please be sure to pick a carrier that provides a tracking number such as UPS, Fedex, USPS Priority (if over 1lb), USPS Parcel (if under 1lb). Please email us once the item has been shipped with the corresponding tracking number so we can keep track of the return which in turn will expedite the refund process. We also recommend insuring the return to make sure it is not lost or damaged during transit. Insurance is a nominal amount more but will definitely help prevent issues and delays during the return process.

Please feel free to contact us with any questions or concerns regarding the return process. Please contact us if your item is used prior to sending the item back. Up to a 40% restocking fee might be applied if the item returned is not in brand new condition.