Frequently Asked Questions
What is your return policy? We offer a 30 day guarantee. If you're not completely satisfied with your purchase, please contact our customer service staff at help@AutoAuthority.com, and we'll be glad to provide you with a return label. Please visit our Return Policy page for details on returning items and their required conditions in order to be returned.
What is the easiest way to find what I need on your website? Simply use the top search bar to locate an item by description (IE, brand, or style number) You may also use the 'Advanced' search at the right of the search bar, and then choose our custom drill down finder.
What shipping options do you offer? We offer shipping via all major carriers. Next day shipping will get delivered on regular business days (not Saturday). 2nd Day delivery will occur on regular business days or possibly on Saturday if the item is shipped USPS (carrier is randomly chosen based on weight and area). 2-3 day delivery will ship either USPS or FEDEX and delivery will occur during regular business days and possibly on Saturday if the item is shipped USPS (carrier is randomly chosen based on weight and area). Regular shipping occurs typically within 3-7 days based on your location and our fulfillment center from which your items are being shipped.
Is your product authentic? Yes, everything we sell is 100% authentic, and direct from the manufacturer, so you know you are receiving the most premium, high quality merchandise on the market. Please visit our Authenticity page, to learn more.
What forms of payment do you accept? On the bottom of our home page, displays all major credit card and payment accounts that we currently accept. Take advantage of the secure AMAZON and PAYPAL checkout for your convenience.
How do I track my order? Log back in to your account and click on the tracking link related to that order. You will be redirected to the shipping carrier's status page.
Is my information secure? Yes, we take pride in providing an absolute guarantee that your information is protected. Please visit our Privacy & Security page, to learn more.